Privacy policy

La Société Serenisys est le responsable du traitement au sens du RGPD, pour la collecte et le traitement des données à caractère personnel effectués, pour son propre compte, sur le présent Site Internet accessible à l’adresse URL <> (ci-après le « Site »).

Serenisys' Data Protection Officer (hereinafter the "DPO") can be contacted at : 

Data is processed through the Site for the following purposes:

  • The contact form to inform you about our activity, and/or to process your question/message.
  • Newsletter subscription form. Your e-mail address is kept for the time necessary to manage our commercial relationship, and for the duration of your subscription to our Newsletter.
  • The Blog registration or download form, in order to keep you informed of the articles and documents published on our Blog, but also to allow you to comment on the Site, and/or to share them on your social network pages.
  • Site visitor browsing data collected through connection data (logs) generated by the Site's web server are kept for security purposes, for a period strictly necessary for this purpose, and not exceeding six months. This data is used by Serenisys to ensure the security of the Site, and for statistical purposes to improve user searches and canvassing.

Unless otherwise specified in the present Personal Data Policy, the data collected on the Site are exclusively intended for Serenisys, and/or for any subcontractors that may be called upon to manage the Site, in particular to improve Internet user searches.

The data of visitors to the Site who are Serenisys customers is kept for the time necessary to manage the commercial relationship and to process your request. The data of visitors to the Site who are prospects and not Serenisys customers may be kept for a period of three years from the date of collection or the last contact from the prospect, unless a longer period has been agreed. All data used to establish proof of a right or contract, or kept to comply with a legal and/or regulatory obligation, may be subject to an archiving policy, and kept for this purpose in accordance with the legal and/or regulatory provisions in force.

Data processed in this way in connection with the Site may be transferred outside the European Union, provided that the country concerned benefits from a decision of adequacy, or at the very least, that this transfer is framed by appropriate guarantees, such as standard contractual clauses, or the privacy shield, these guarantees being available on request.

The Site also uses cookies, where appropriate with your consent. The data collected by means of these cookies, the purposes for which they are collected, the recipients of the data and the retention periods, as well as a reminder of your rights, are detailed in our Site Cookies Policy below.

As a visitor to the Site, you have the right to access, rectify or delete your personal data, and where applicable, the right to portability of your data. You may request the restriction of or object to the processing of your data, or, where applicable, withdraw your consent. You may also define instructions concerning the fate of your data after your death.
You can exercise these rights by sending an e-mail to the following address or by writing to Serenisys, 88 avenue des Ternes 75017 Paris.

In accordance with the law, you have the legal right to lodge any complaint with a supervisory authority, such as the CNIL in France:


Cookies are traces deposited and/or read on your terminal equipment, for example, when you consult a website.

When you first connect to the Site, you will be informed, via an information banner, that certain data relating to your browsing may be processed via Cookies, and you will be informed of how to obtain your consent to this.

This Cookie Policy describes the different purposes for which cookies are used (1) and explains how to configure them (2).


Cookies that do not require your consent and are necessary for the operation of the Site

These cookies are necessary for the proper functioning and navigation of the site. In accordance with CNIL recommendations, these cookies do not require your prior consent. You may refuse them and delete them using your browser's settings, however your experience as a visitor to the Site may be significantly degraded.
SERENISYS uses the following Cookies on its Site:

Retention period by category of cookie/Finality
Session cookie used to maintain the state of the application: 30 days
Session ID cookie strictly necessary for the operation of the Site, whose purpose is to maintain the member's session following identification: 30 days
Preference cookie collects information relating to your choices and preferences and makes it possible to record the language or other local settings in order to personalize your experience as a visitor to the Site. 30 days

Third-party audience measurement cookies

These Cookies are used, if necessary with your agreement, to evaluate the use of the Site, by collecting information on your navigation. This information is collected in order to carry out audience and statistical measurements, with the aim of improving the quality of the services provided by the Site.
SERENISYS uses Google Analytics and Google Adwords to collect information on your use of the Site.
For more information on these cookies, we invite you to read their conditions of use at the following link:
In addition, via your browser, you can manage and deactivate these Cookies directly via the following link:

Third-party advertising cookies

These are cookies used, where appropriate with your consent, to present you with offers and information tailored to your interests when browsing the Internet.
Refusing these cookies has no impact on the use of the Site. However, refusing advertising cookies will not stop advertising during your browsing. It will only have the effect of displaying advertisements that do not take into account your centers of interest or preferences.

Third-party cookies from social networks

These Cookies are placed on the Site by third parties and allow you, with your consent, to follow us via our pages on social networks.

On the Site, certain sharing buttons are integrated via third-party applications that may emit this type of cookie:

Categories of Cookies Information and management of these Cookies


As indicated in the information banner relating to Cookies, when you continue to browse the pages of the Site, you acknowledge that you have expressly given your consent to the deposit of cookies placed or read on the Site.

You are also free to accept or refuse all or part of the Cookies subject to your prior consent via our Cookies manager.

In the cases mentioned above, where your consent is required to deposit and/or read Cookies, your agreement is only valid for a period of thirteen (13) months from the first deposit in your terminal equipment, unless you withdraw your consent or exercise your right to object. Once this period has elapsed, your consent may be requested again during a subsequent visit to the Site.

In addition, most browsers are configured by default to allow the deposit of cookies.
Your browser gives you the option of modifying these standard settings, as well as deleting existing cookies deposited on your terminal equipment, or notifying you if new cookies are likely to be deposited on your terminal.

However, if you choose to disable Cookies via your browser, this may affect your browsing on the Site.

To express or change your choices, please refer to the help menu or the dedicated section of your browser. For example, you can obtain more information on the following pages:

  • For Internet Explorer™:
  • For Safari™:,
  • For Chrome™:,
  • For Firefox™:,
  • For Opera™:

For more information on cookies and your rights, please visit the CNIL website: